Engaged Employee Relationships Lead To Customer Retention

Engaged Employee Relationships Lead To Customer Retention

In an employee driven saga unprecedented in today’s business climate, the Market Basket grocery chain learned first hand how  engaged employee relationships leads to customer retention. When the company’s beloved CEO was ousted by the Board of Directors as part...
Continuity Programs

Continuity Programs

“The purpose of business is to create and keep customers” a simple, yet powerful quote by the famous Management Consultant, Peter Drucker. Marketing creates customers and the value your product or service provides keeps them coming back. To take the customer...